What's the cause of the fear? The complicated form? The points you want to get across? The fear you won't get the money?...
With DWP it's all about using the right words. Despite your bad experience with the CAB they are mostly professional - and have done an awful lot in recent years to train both staff and volunteers. The downside is that there tend to be long queues right now because of the recession.
I'm happy to talk you through the form at some point if you want. You could always do it in sections as well. Just try for the first question. Once that's done, try the next two and so on.
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Date: 2009-09-16 06:28 pm (UTC)With DWP it's all about using the right words. Despite your bad experience with the CAB they are mostly professional - and have done an awful lot in recent years to train both staff and volunteers. The downside is that there tend to be long queues right now because of the recession.
I'm happy to talk you through the form at some point if you want. You could always do it in sections as well. Just try for the first question. Once that's done, try the next two and so on.